Return and Refund Policy

At AmritAtta.site, we prioritize customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Return and Refund Policy carefully to understand the process and conditions.

1. Eligibility for Returns

• Returns must be requested within [15] days of receiving the product.

• The product must be unused, unopened, and in its original packaging.

• Items that are damaged due to misuse, mishandling, improper storage, or negligence are not eligible for return.

• The customer must provide valid proof of purchase to initiate a return.

2. Return Process

• To initiate a return, contact our support team at [Your Email] with your order details, including the order number, reason for return, and images of the product if applicable.

• Once your request is approved, we will provide return shipping instructions.

• Customers are responsible for the return shipping charges unless the item received was damaged or incorrect.

• Returns must be shipped within [X] days of approval, failing which the return request may be canceled.

• Once we receive the returned item, it will undergo a quality check before processing the refund.

3. Refund Process

• After receiving and inspecting the returned item, we will notify you about the refund approval.

• Approved refunds will be processed to the original payment method within [5-7] business days.

• If a refund cannot be processed back to the original payment method, store credit may be issued upon customer approval.

• Shipping charges are non-refundable unless the return is due to an error on our part.

• Refund requests for COD (Cash on Delivery) orders may require additional verification and processing time.

4. Non-Returnable & Non-Refundable Items

• Opened, used, or tampered food products cannot be returned due to hygiene and safety reasons.

• Perishable products that have exceeded their expiration date due to late return requests are non-refundable.

• Items purchased on sale, promotional offers, or clearance stock are final sale and not eligible for return, refund, or exchange.

• Customized or personalized products cannot be returned unless they are defective or damaged upon arrival.

5. Exchanges

• We only replace items if they are defective, damaged during shipping, or incorrect. If you need an exchange, contact us within [48 hours] of receiving your order.

• Exchange requests are subject to stock availability. If the product is out of stock, a refund or store credit will be issued instead.

6. Cancellations

• Orders can only be canceled before they are dispatched. Once an order has been shipped, it cannot be canceled.

• If you wish to cancel an order, please contact our support team at the earliest.

• Refunds for canceled orders will be processed within [5-7] business days.

• If the payment was made using third-party payment gateways, processing fees may be deducted from the refund amount.

7. Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect product, you must notify us within [24-48 hours] of delivery.

• Please provide clear images of the damaged or incorrect product along with your order details for verification.

• Based on the verification, we will either replace the item or offer a full refund, including shipping costs.

8. Contact Us
For any return, refund, or exchange-related queries, feel free to reach out:
📧 Email: [pkmnp300@gmail.com]
📞 Phone: [9839848701]
📍 Address: [Lucknow]

By making a purchase on AmritAtta.site, you acknowledge and agree to the terms mentioned in this Return and Refund Policy.

Thank you for shopping with Amrit Atta! Your trust is important to us.